TOP DANCE After Sale Service
LED Dance Floor Setup & Troubleshooting
Install Faster. Fix Issues Quicker. Keep Your Events on Track.
LED Dance Floor Installation Tutorials
Please follow the video installation steps strictly to avoid malfunctions
Please Follow the Video Installation Steps Strictly to avoid malfunctions:
Example Dimensions: 20×20 ft
1. Assemble the First-row LED dance floor and Connect the Edges;
2. Connect Edges to Power & Controllers;
3. Link Controllers with Cables;
4. Connect Power Cables and Plug into Power Strips;
5. Switch on Power and Cheak the Floor Lights Up and Remote Effects;
6. Finish installing All LED Floors and Edges;
Common Issues & Quick Solutions
Please follow the video installation steps strictly to avoid malfunctions
Solid Colors Work, Effects Look Abnormal
Cause 1: Controller Wrong Signal Output
Troubleshoot: Unplug and reconnet to the correct port
Cause 2: SD Card Effect File Mismatch
Troubleshoot: Insert correct size SD card
One Set of Dance Floor Not Lighting
Cause 1: Edge Malfunction
Troubleshoot: Swap edges and power ports
Cause 2: Power Supply Issue
Troubleshoot: Replace with new power supply
Single Panels Flashing Troubleshooting
Step 1: Light up the dance floor and test it by Switching Colors and Effects
Step 2: Find the Flickering floor and swap it with one
Step 3: Test again, if still flickers, it’s an input fault
Step 4: Contact us for support
The Whole Row Panels Not Responding
Cause 1: Edge Failure
Troubleshoot: Swap edges confirm and replace a working edge
Cause 2: First Panel Output Failure
Troubleshoot: Swap edges confirm and replace the first faulty panel
Two Controllers Used, Some Panels is Out of Control
Step 1: Cheak controller modes
Controller 1: IR Mode (Master)
Controller 2: Slave Mode
Step 2: Connect controller with DMX Cable
Power Supply Malfunction
Check the Power Source:
Cause 1: Functioning Correctly
Troubleshoot: Reboot the power
Cause 2: Damaged
Troubleshoot: Replace the power Source
Effect Files Not Working Properly
Cause 1: Mismatch in LED Colors
Cause 2: Not illuminating When using effects
Cause 3: Disorder in display sequence
Cause 4: No Response when switching effects
Still Need Help? We’re Here for You
Contact our support team anytime for fast assistance.
Contact Us
TOP Dance Offering LED dance floors for purchase ONLY，and not provide rental service. Feel free to contact us for more information of LED dance floor, and be happy to assist you.
+86 19068538136（Wechat, Whatsapp)
Top Dance Led Dance Floor Factory:
Bangyi Industrial Park, No. 37, Jinghu Avenue South, Huadu District, Guangzhou, China
US warehouse:
Railroad St, City of Industry, CA